A Roku is a great device for streaming movies and TV shows from services like Netflix, Hulu, and Disney+.
However, if your Roku won’t connect to WiFi, you may be unable to enjoy your favorite content. In this article, we will show you how to fix a Roku Device that won’t connect to WiFi.
If your Roku won’t connect to WiFi here are few troubleshooting tips:
- Check your devices cables and connections
- Restart the Roku Device
- Check there’s No WiFi interference
- Check your WiFi and Router Settings
- Check Router and Roku Firmware are up to date
How to Fix Roku Not Connecting to WiFi Network
1. Inspect Your Roku Device Setup
The first thing you should do if your Roku won’t connect to WiFi is to check your setup. Make sure that the Roku is plugged into an HDMI port on your TV, and that it is receiving power from the included USB cable.
If your TV is in a cabinet or any other enclosed space, you might experience periodic interruptions in your WiFi signal.
To fix this, try moving your Roku closer to your router
To move your Roku closer to your router you can attach it to an HDMI cable which would allow the Roku to no longer be enclosed by the cabinet.
Alternatively, you could use an Ethernet cable to connect your Roku to your router.
There are several adapters available on the market which make it possible to connect your Roku to an Ethernet cable.
Make sure that all the cables are in good order and not damaged.
2. Restart Your Roku Device
If there are no loose wires and the Roku is not being blocked from receiving a signal then the next step is if your Roku device won’t connect to WiFi, you should try restarting the device.
- Press the Home button on your Roku remote.
- Scroll up or down and select Settings.
- Then select System.
- Next, select System Restart.
- Finally, select Restart.
You can also restart the Roku by unplugging it from the power outlet for about 15-30 seconds and then plugging it back in.
If you’re still having trouble connecting to WiFi after restarting your Roku, move on to the next step.
3. Check Your Internet Connection and WiFi Signal
If your Roku won’t connect to WiFi, the next thing you should do is check your internet connection.
Start by making sure that all of the cables connected to your router are secure, especially the cable in the internet or WAN Port.
Then, open a web browser on another device and try loading a website. If the website doesn’t load, you may have an issue with your internet service.
If the website loads on your laptop or phone but you’re still having trouble connecting your Roku to WiFi, then you know the problem lies with your Roku.
Check your WiFi network, by following these steps:
- Press the Home button on your Roku remote.
- Scroll up or down and select Settings.
- Select Network.
- Select Check connection.
How to Restart Your Modem or Router
Modems and routers sometimes need to be reset for them to work properly.
To do this:
- Find the power button on your modem or router and turn it off for about 30 seconds.
- After 30 seconds turn your modem or router back on.
- Once the modem or router has restarted, try connecting your Roku device to WiFi again.
Forget Your WiFi Network and then Re-establish a Connection
If you’re still having trouble connecting to WiFi, you can try forgetting your network and then reestablishing a connection.
Tip: Network name may be referred to as SSID; your password as passphrase or key.
To do this:
- Go to the Settings screen, navigate to System > Advanced System Settings > Network Connection Reset.
- Select the “Reset connection” option and press the “OK” button on your remote.
- Your Roku will reboot and take a few moments to forget its Wi-Fi network details.
Use a 5GHz WiFi Band
For lower bandwidth activities, a 2.4GHz Wi-Fi is normally used. But the 2.4 GHz band is also prone to interference and signal obstructions. Therefore using a 5GHz WiFi band would enable you to connect to your internet easily and stream appropriately.
Your Roku is a device fit to work perfectly for higher bandwidths.
4. Re-enter the Password when Connecting to WiFi
If you’re still having trouble connecting your Roku device to WiFi, the next step is to check that you’re entering the correct password for your network.
To do this:
- Settings > Network
- Select the WiFi network that you want to connect to
- Enter the password for your WiFi network when prompted
Make sure that you are entering the password correctly.
Passwords are case-sensitive.
Ask any other members of your household if they may have changed any settings on the router.
5. Check Compatibility Issues with Your WiFi Router
If your Roku won’t connect to WiFi, it’s also possible that there may be a compatibility issue with your router. Most modern routers will work perfectly well with Roku.
If your router is over 5-6 years old it might be time to look at buying a new one.
You can also try connecting to a different WiFi network to see if that solves the problem.
How to Check your Wireless Signal Strength
Your Roku device provides information on the strength of the wireless signal it is receiving.
- Go to Settings > Network
- If your Roku device is not connected, select Set up new wireless connection.
- When connected, the wireless signal strength will be shown on the screen as Poor, Fair, Good, or Excellent.
6. Check Router Firmware
If you’re still having trouble connecting your Roku to WiFi, the next step is to update the firmware on your router.
To do this:
- Log into your router’s settings page
- Find the firmware update page and follow the instructions to update your router’s firmware
- Once the firmware has been updated, try connecting your Roku to WiFi again.
7. Factory Reset Your Roku Device
If you’ve tried all of the steps above and you’re still having trouble connecting your Roku to WiFi, the next and final step is to factory reset your device.
Warning: This will erase all of the data on your Roku device!
To factory reset your Roku:
- Press the Home button on your Roku remote.
- Scroll and select Settings.
- Choose System.
- Choose Advanced system settings.
- Choose Factory reset.
- Select Factory reset everything and follow the on-screen instructions.
Once your Roku has been reset, you can set it up again and try connecting to WiFi.
If you’ve tried all of these steps and your Roku still won’t connect to WiFi, then it’s time to contact customer service.
We hope this article helped you solve the problem.
Thanks for reading!
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